Schweiger International Import Company's
Personal Information Protection Policy
SII Company is committed to safeguarding the personal
information entrusted to us by our clients. We manage your personal information
in accordance with Alberta’s Personal Information Protection Act and other
applicable laws. This policy outlines the principles and practices we follow in
protecting your personal information.
This policy applies to SII Company and to any person providing
services on our behalf. A copy of this policy is provided to any client on request.
What is personal information?
Personal information means information about an identifiable individual. This
includes an individual’s name, home address and phone number, age, sex, marital
or family status, an identifying number, financial information, educational history,
What personal information do we collect?
We collect only the personal information that we need for the purposes of
providing services to our clients, including personal information needed to:
deliver requested products and services
provide product or service quotes
send out discounted product information
We normally collect client personal information directly from our clients. We may
collect your information from other persons with your consent or as authorized
We inform our clients, before or at the time of collecting personal information, of
the purposes for which we are collecting the information. The only time we don’t
provide this notification is when a client volunteers information for an obvious
purpose (for example, producing a credit card to pay a fee when the information
will be used only to process the payment).
We ask for consent to collect, use or disclose client personal information, except
in specific circumstances where collection, use or disclosure without consent is
authorized or required by law. We may assume your consent in cases where you
volunteer information for an obvious purpose.
We assume your consent to continue to use and, where applicable, disclose
personal information that we have already collected, for the purpose for which
the information was collected.
We ask for your express consent for some purposes and may not be able to
provide certain services if you are unwilling to provide consent to the collection,
use or disclosure of certain personal information. Where express consent is
needed, we will normally ask clients to provide their consent orally (in person, by
telephone), or in writing (by signing a consent form).
In cases that do not involve sensitive personal information, we may rely on “opt-
out” consent. You can do this by checking the appropriate
box on our application form or by telephoning our local number/toll-free number.
A client may withdraw consent to the use and disclosure of personal information
at any time, unless the personal information is necessary for us to fulfill our legal
obligations. We will respect your decision, but we may not be able to provide you
with certain products and services if we do not have the necessary personal
We may collect, use or disclose client personal information without consent only
as authorized by law. For example, we may not request consent when the
collection, use or disclosure is to determine suitability for an honor or award, or
in an emergency that threatens life, health or safety.
How do we use and disclose personal information?
We use and disclose client personal information only for the purpose, for which
the information was collected, except as authorized by law. For example, we may
use client contact information to deliver goods.
If we wish to use or disclose your personal information for any new business
purpose, we will ask for your consent. We may not seek consent if the law allows
this (e.g. the law allows organizations to use personal information without
consent for the purpose of collecting a debt).
How do we safeguard personal information?
We make every reasonable effort to ensure that personal information is accurate
and complete. We rely on individuals to notify us if there is a change to their
personal information that may affect their relationship with our organization. If
you are aware of an error in our information about you, please let us know and
we will correct it on request wherever possible. In some cases we may ask for a
written request for correction.
We protect personal information in a manner appropriate for the sensitivity of
the information. We make every reasonable effort to prevent any loss, misuse,
disclosure or modification of personal information, as well as any unauthorized
access to personal information.
including shredding paper records and permanently deleting electronic records.
We retain personal information only as long as is reasonable to fulfill the purposes
for which the information was collected or for legal or business purposes.
Access to records containing personal information
Individuals have a right to access their own personal information in a record that
is in the custody or under the control of Name of organization, subject to some
exceptions. For example, organizations are required under the Personal
Information Protection Act to refuse to provide access to information that would reveal
personal information about another individual. If we refuse a request in whole or in
part, we will provide the reasons for the refusal. In some cases where exceptions to
access apply, we may withhold that
information and provide you with the remainder of the record.
You may make a request for access to your personal information by writing to
Name or position title of individual in your organization designated to ensure
compliance with PIPA. You must provide sufficient information in your request to
allow us to identify the information you are seeking.
You may also request information about our use of your personal information
and any disclosure of that information to persons outside our organization. In
addition, you may request a correction of an error or omission in your personal
We will respond to your request within 45 calendar days, unless an extension is
granted. We may charge a reasonable fee to provide information, but not to
make a correction. We do not charge fees when the request is for personal
employee information. We will advise you of any fees that may apply before
beginning to process your request.
Questions and complaints
If you have a question or concern about any collection, use or disclosure of
personal information by Name of organization, or about a request for access to
your own personal information, please contact Name or position title of
individual in your organization designated to ensure compliance with PIPA.
If you are not satisfied with the response you receive, you should contact the
Information and Privacy Commissioner of Alberta:
Office of the Information and Privacy Commissioner of Alberta
Suite 2460, 801 - 6 Avenue, SW
Calgary, Alberta T2P 3W2
Phone: 403-297-2728 Toll Free: 1-888-878-4044
Email: email@example.com Website: www.oipc.ab.ca